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Last modified on 5/18/2018 1:13 PM by User.

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Ingen Software Billing Policies and Fees

SOFTWARE LICENSES: 

These fees are custom quoted based upon features needed, number of users and other factors.  Please review the License agreement. All potential customers will receive a computerized quote based upon their needs. Contact Tony Moss for a quote tony@oasissalessoftware.com

 

ANNUAL SUPPORT AND MANITENANCE

 

OASIS support is available 7 – 7 CST and is covered under your annual support cost. Per the license agreement, the licenses belong to you and annual support does not have to renewed for users to continue using OASIS, however, support and updates will be discontinued.

 

DATA CONVERSION:

 

If a customer wishes to have data created by their previous system converted for use in OASIS, Ingen will provide a customized quote based upon the amount of information to be converted and the difficulty of conversion.  Please keep in mind that it is difficult to impossible to seamlessly convert data from one program into another as each program has its own entry and storage needs (i.e.  Data from one program will not completely fill the needs of another program).

 

TRAINING AND INSTALLATION- On-site training is available for the per day fee of $1500 plus travel expenses, New customers receive a discount on their first training.  Travel expenses may include the following: airfare, rental car, hotel, Per Diem, and airport parking.

 

A $500 deposit will be required at the time training is scheduled.  Cancellation of the training will result in a $250 cancellation fee in addition to any expenses such as airplane ticket rescheduling fees incurred by Ingen as a result of cancelled training.  When Ingen schedules a training session at your location we forego scheduling other clients during that time period. The cancellation fee may be waived by Ingen in the event that the time is rescheduled with other clients or for other extenuating circumstances.

 

In an effort to meet demand as well as to keep travel costs low, Ingen may schedule training's for different agencies consecutively.  In the event that your training has been scheduled in this manner, expenses for the hotel, car rental, parking and plane tickets will be prorated based upon the number of days training at each location.

 

It is not Ingen’s policy to provide copies of receipts, unless requested.  If a company wishes to have copies of travel receipts for their records, a $25.00 administrative fee will be added to the total invoice to cover this service

 

CUSTOM SOFTWARE DEVELOPMENT & CONSULTING:

 

$200.00 per hour

 

ALL MONIES OWED TO INGEN SOFTWARE ARE DUE 30 DAYS AFTER INVOICING.  RE-SENT INVOICES AND LATE PAYMENTS MAY RESULT IN AN ADDITIONAL $25.00 LATE FEE PER INSTANCE.