Wiki

Case Status
Log In

Wiki

 
Distributor Missing or invalid
  • RSS Feed

Last modified on 1/6/2016 9:20 AM by User.

Tags:

Distributor Missing or invalid

Error

Distributor Missing or invalid

Most Likely Action

Customer account number setup in OASIS is not valid or not valid for the agency (could also be blank).

Have user open the Eaton parent factory entry and ensure the customer they are working with is in the list and has a valid account number. Eaton account numbers are 6 digits long