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Advanced Printing Features
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Last modified on 6/21/2018 10:52 AM by User.

Advanced Printing Features

 

Overview

A printing option from Microsoft may cause printer issues with OASIS. This document describes the symptoms and resolution.

 

Symptoms

The following symptoms may be experienced by users:

1.      OASIS “Crash” – OASIS terminates when the printer is selected

2.      Print is incomplete – some documents mysteriously drop sections of the page (e.g. just the total but not the line items on a purchase order).

3.      “Greek” or programming codes show – print from OASIS appears as programming code (typically HPGL in the case of HP printers).

 

Resolution

For the affected printer, perform the following steps:

  1. Open “Devices and Printers” in Control Panel

2. Right click on the printer and select “Printer properties”. Then select the “Advanced” tab:


3. Un –check the “Enable advanced printing features and press “OK”:


 

After OASIS is restarted, the print should appear as expected.