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Version specific User Guides»OASIS [R] - Representative Ver…»Sending order status updates t…
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Last modified on 4/20/2012 5:30 PM by User.

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Sending order status updates to a distributor

Overview

Sending an order status update using O2O is as easy as sending an order status update email. Be sure to perform the basic O2O setup first.

Update the Order

Open the order with a shipping update:

Add a schedule or shipping line to the item as normal. (The only difference between a schedule and an actual ship date is an actual ship data also has a SCAC and Tracking number.

Email the Order Status

Once the shipping information has been updated, print the order:

Select "Send Message" and "Customer Shipping Status" then press "Ok":

Also sends the o2o file: