Follow these steps when an O2O file is received with an Order Status (shipping) update. The related order will be updated with shipping information.
For most email clients, the O2O data file has to be saved to the local computer first. What is nice is most email clients support dragging and dropping the o2o file icon to the local computer desktop:
Most email clients have other methods of saving email attachments to the local computer.
The o2o import is as simple as a drag and drop. The easiest is to simply drop the o2o file into the Orders section of OASIS:
The import window will show next. This allows you to be sure that the proper file has been selected (e.g. this is the order status for "Museum Project"):
If this is the first time you have received O2O data from the manufacturer, you will be asked to map the manufacturer's internal codes to your codes for the manufacturer in OASIS:
The system will attempt to find the order and fully apply the shipping information to the related order.
In some cases, the order may not be found - try dropping the .o2o file on the "Items" tab of the actual order. If this does not work, then the order will have to be updated manually.